AI Voice Agent for Car Dealerships & Garages:
Every Sales and Service Call Answered

Yes. Every agent says it is an AI assistant at the start of the call. Callers deserve to know, and anyone who would rather speak to a person can ask.

Yes, from the stock list you approve. It gives the details you sign off, such as price, mileage and key features, and says so when a car isn't on the list. We agree how the list is kept up to date before go-live, so it doesn't offer a car that has already sold.

Yes. It checks the diary for the car and the sales executive, follows your test drive rules, such as what the driver needs to bring, and books the slot while the buyer is on the line.

No. It never values a car over the phone. It takes the registration, mileage and anything the caller tells it about the car, then books a valuation appointment or passes the details to your used car team.

No. It never gives finance advice and never quotes a rate or a monthly payment it has not been given. Finance is regulated work, so those calls go to your finance team, put through live or booked for a call back.

No. It never agrees a price, a discount or a deposit, and never takes card details. Buyers who are ready to reserve a car are put through to a sales executive, or booked in for an urgent call back.

Yes. It books into your workshop diary by job type and length, follows your rules on drop-off times, courtesy cars and waiting customers, and texts a confirmation. It never diagnoses a fault. Calls about a warning light or a car that may not be safe to drive go to your service advisors.

It takes the part needed, the registration and the caller's details, then passes them to your parts desk, or puts the call through on Growth and Scale. It only gives parts prices or stock levels you have approved.

Yes. An AI receptionist for garages books MOTs, services and repair checks into your workshop diary, takes the registration and the problem, and passes anything that needs a technician to your team. It never diagnoses a fault over the phone.

Yes, on the Growth and Scale plans. You set the rules: finance questions, buyers ready to reserve, complaints and anyone who asks for a person can be put through to the right desk. Outside your hours, and on the Starter plan, the agent takes a detailed message and sends it to your team.

Yes. You choose when it answers: only when the lines are busy, only out of hours, or first on every call. On a busy Saturday it picks up the calls your team can't get to, books test drives and workshop slots and sends a summary of each call.

It says so. The agent answers only from information you have approved, so when a question falls outside that, it offers to take a message or transfer the call. We review those moments and add the answers worth adding.

It works with most diaries and dealer systems. We check yours on the first call and tell you plainly what connects directly and what needs a workaround.

Yes, on the Scale plan. Each site or brand can have its own number, script, voice and diary, and calls are routed by where the caller is, the brand or what they ask for. Up to three are included, and each extra one is £495 setup and £49 a month.

You can keep your number and divert calls to the agent, either all of them or only the ones your team misses. If you want a local number for a new site, we can set one up.

Starter goes live in 3 working days, Growth in 5 to 7 and Scale in 12 to 15. The clock starts once we have your stock list, booking rules and diary access. If your sites are more complex than usual, we give you a realistic timeline after the discovery call, before you commit to anything.

You remain the data controller and OMH acts as your processor under a written data processing agreement, in line with UK GDPR. We agree what is stored, where and for how long before go-live.

Only if you want them to be. Callers are told at the start of the call, and recordings are deleted on the schedule you set.

Only customers who have given appropriate consent, such as those who asked for MOT and service reminders or a call back about a car. We follow the UK PECR rules, screen lists against the Telephone Preference Service where required and act on opt-outs straight away. We don't run cold calling campaigns.

No. It takes the overflow and the routine calls, so your team can look after the customers in the showroom and the workshop. You choose when it answers: only when the lines are busy, only out of hours, or first on every call.

Our AI receptionist for car dealerships and garages (the Starter plan) is £249 a month plus VAT with 300 minutes included, and a one-off setup fee from £795. Growth is £449 a month and Scale, for dealer groups with several sites or brands, is £849 a month. Extra minutes cost 60p each on every plan.

Plans are billed monthly with 30 days' notice. We set out the terms in writing before you start, including what's included each month and what counts as extra. Every invoice shows your included minutes and any overage.