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AI services for UK businesses

Put AI to work on the jobs that slow your team down

OMH plans, builds and manages practical AI for UK businesses: chatbots and voice agents that answer your customers, integrations that move data between your systems, and software built around the way you work. You deal with one UK team from the first idea to the monthly review.

Or talk to a person now: 020 3489 3934

7
AI services under one roof
1
UK team from plan to support
30 min
first call, no obligation
AI plan First six months

Severn Lettings

Bristol. Four jobs handed to AI, one at a time

  1. Answer calls after 5:30pmAI Voice Agents Live
  2. Reply to website questionsAI Chatbot Live
  3. Log every enquiry in the CRMAI Integrations Testing
  4. Video ads for new listingsAI UGC Planned
Reviewed with OMH every month Illustrative example

Based in Hullbridge, Essex, working with businesses across the UK

Plain advice on where AI helps, and where it doesn't

What we mean by AI services

Less time on repeat work, more time for customers

AI earns its place in a business when it takes over a specific job that happens again and again: answering the same questions, typing the same details into two systems, writing the first draft of the same email.

We start with those jobs, not with the technology. We find where your team loses hours each week, pick the work AI handles well and build the tool that fits. Some businesses need a single chatbot. Others need a plan, two integrations and a voice agent.

Whichever it is, one UK team builds it, tests it and keeps it working.

Our AI services

Seven ways we put AI to work for you

Start with one and add others when they make sense. Below is what each service is, what we do and who it suits.

01 / 07

AI Websites & Software

Websites, portals and web apps with AI built in where it helps your customers and your team.

A modern website can do more than show information. We build sites and web applications that use AI for practical tasks: search that understands what visitors mean, product and service finders that ask a few questions and recommend the right option, and quote tools that read a description and estimate a price.

We also build internal software, such as admin dashboards that summarise orders or enquiries, and tools that turn documents into structured data. Our developers work in WordPress and Next.js, the same platforms we use for client websites, so the AI features sit on a fast, well-built site.

What we do

  • Websites with AI search and product finders
  • Customer portals and booking tools
  • Internal dashboards and admin tools
  • Custom web apps built around an AI model

A good fit for

  • Ecommerce stores
  • Firms with complex enquiries
  • Teams buried in admin
02 / 07

AI Technology Consulting

A clear, costed plan for where AI will save your business time or money, and where it won't.

Most owners know AI could help but don't know where to start, and the market is full of tools that promise everything. We look at how your team spends its week, find the repetitive jobs AI can take on and give you a written plan ranked by cost, effort and likely payback.

We can also help you choose tools, write a simple AI use policy for staff and check how each tool handles your data under UK GDPR. If the honest answer is that AI won't help with something yet, we'll say so.

What we do

  • Workshop with you and your team
  • Review of your processes and software
  • Prioritised roadmap with costs
  • Tool selection and an AI use policy

A good fit for

  • Owners starting out with AI
  • Teams trying tools without a plan
  • Businesses that need a staff AI policy
03 / 07

AI Integrations

AI connected to the software you already use, so data moves on its own and routine work gets done.

Your inbox, CRM, booking system, accounts package and spreadsheets often don't talk to each other, so someone copies details from one to the next. We connect them using automation platforms such as n8n, and add AI where a step needs reading or judgement.

A typical example: an enquiry email arrives, AI reads it and pulls out the name, service and budget, a record appears in your CRM, and a draft reply waits for your team to approve. Nobody retypes anything, and nothing gets lost in an inbox.

What we do

  • Enquiry sorting and routing
  • Invoices and documents read and filed
  • CRM updates and follow-up tasks
  • Reports put together automatically

A good fit for

  • Businesses using several systems
  • Teams that retype the same data
  • Anyone with a busy shared inbox
04 / 07

AI Voice Agents

An AI receptionist that answers your phone, books appointments and follows up, day and night.

When your team can't get to the phone, the voice agent picks up in your business's name. It tells callers it is an AI assistant, answers from information you have approved, books appointments into your diary and passes anything urgent or complicated to a person.

Every call ends with a written summary for your team. We build the agent around the calls your sector actually gets, test it with you before launch and review it every month.

What we do

  • Answers calls in your business name
  • Books appointments into your diary
  • Transfers urgent calls to a person
  • Sends a written summary of every call

A good fit for

  • Clinics and dental practices
  • Trades and home services
  • Estate agents and law firms
05 / 07

AI Agents

Software that carries out multi-step tasks for your team, within rules you set.

An AI agent goes further than a chatbot. It can gather information, make decisions within limits you define and take actions in your systems, such as researching a new lead, preparing a quote from your template or chasing an overdue invoice.

We build each agent for one clear job and keep a person in the loop for anything that matters. Every action is logged, so you can see what the agent did and why, and we review its work with you each month.

What we do

  • Lead research and qualification
  • First drafts of quotes and proposals
  • Inbox and admin assistants
  • Follow-ups and reminders

A good fit for

  • Sales teams with more leads than time
  • Back offices with routine admin
  • Businesses ready to go beyond a chatbot
06 / 07

AI Chatbot

A website chat assistant that answers questions from your own information and captures enquiries.

We set the chatbot up with your website, price lists, FAQs and policies, so it answers visitors' questions at any hour in your tone of voice. When someone is ready to buy or book, it collects their details or books a call and sends the conversation to your team.

It only answers from content you approve and says when it doesn't know, instead of guessing. We test it with real questions before launch and check the conversation logs every month for gaps.

What we do

  • Answers from your approved content
  • Captures leads and books calls
  • Hands conversations to a person
  • Monthly review of conversations

A good fit for

  • Websites with steady traffic
  • Businesses asked the same questions daily
  • Ecommerce stores
07 / 07

AI UGC

Phone-style video content for ads and social media, produced faster with AI.

UGC-style videos, short clips that look like someone talking to their phone camera, often perform well on TikTok, Instagram and Facebook. Making enough of them to test properly is slow and expensive. We use AI to write scripts and opening hooks, create presenters and voiceovers, and turn one idea into several versions for testing.

We keep it honest. AI presenters talk about your product as presenters, never as customers who claim to have bought it, and we label AI-generated content where platform or advertising rules require it.

What we do

  • Scripts and opening hooks
  • AI presenters and voiceovers
  • Several versions for ad testing
  • Formats for Reels, TikTok and Shorts

A good fit for

  • Ecommerce brands
  • Businesses running paid social
  • Teams that need more creative to test

Why choose OMH

AI tools are easy to buy. Making them work is the job.

Anyone can sign up for an AI tool. Whether it helps your business depends on choosing the right job, setting it up properly and checking it every month. That's the part we do.

AI services managed by OMH compared with doing it yourself or using a generic tool
What you get Managed by OMH DIY or generic tool
Where to start Managed by OMH: We find the jobs worth handing to AI first. DIY or generic tool: You try tools and hope one fits.
Setup Managed by OMH: We build it and connect it to your systems. DIY or generic tool: You learn each tool and connect it yourself.
Accuracy Managed by OMH: Answers only from information you approve, tested before launch. DIY or generic tool: Often tested on real customers.
Your data Managed by OMH: UK GDPR checked for each tool, with a written agreement. DIY or generic tool: Terms accepted without reading them.
After launch Managed by OMH: A monthly review, fixes and a short report. DIY or generic tool: You find problems when a customer complains.
Who to ring Managed by OMH: A named person at OMH in the UK. DIY or generic tool: A support ticket.

How it works

Four steps from first call to working tool

You stay in control at every step. We confirm your timeline after the first call, before you commit to anything.

  1. Step 1

    Discovery

    We talk through how your business runs, where the time goes and what frustrates your team. You get an honest view of where AI can help.

    You give: about an hour

  2. Step 2

    Plan and prototype

    We recommend where to start, agree what success looks like and show you a working prototype before the full build.

    You give: examples and access

  3. Step 3

    Build and test

    We build the tool, connect it to your systems and test it with your team. We fix what you find, and nothing goes live until you say so.

    You give: honest feedback

  4. Step 4

    Launch and improve

    We switch it on, watch the results and review them with you every month. Once the first tool is working well, we look at the next job.

    You get: a monthly report

Is it the right fit?

AI won't fix everything

We would rather tell you now than three months in. This is where AI services earn their keep, and where they don't.

A good fit if

  • Your team repeats the same tasksevery day: answering questions, entering data, sending similar emails.
  • Enquiries slip throughbecause nobody is free to reply at the time they arrive.
  • Your data lives in softwaresuch as a CRM, calendar, shared inbox or online shop.
  • You want to grow without hiring for adminand would rather your people spend time on skilled work.
  • You are happy to be open about AICustomers are told when they are dealing with an AI.

Not the right fit if

  • You want AI to give expert adviceon legal, medical or financial matters. We won't build that.
  • You want to pass AI off as a personor publish invented reviews and testimonials.
  • You have no settled way of working yetAI speeds up a process. It can't decide the process for you.
  • You want to set it and forget itAI tools need a regular review to stay accurate.

Questions

Straight answers about AI for your business

The things owners and managers ask us most. Search, or pick a topic.

Still have a question?

Talk to a person on our UK team. No sales script.

Book an AI Consultation

Showing all 11 questions

Where should a small business start with AI?

Getting started

With one job that happens many times a week and follows a pattern, such as answering common questions or logging new enquiries. It gives you a quick result you can measure. If you're not sure which job that is, our AI technology consulting service is designed to find it.

Do we need technical staff to use these tools?

Getting started

No. We build, connect and maintain everything. Your team keeps working in the tools they already know, such as the phone, the inbox and your CRM, and the AI works in the background.

Which AI models and platforms do you use?

Getting started

We choose for each job rather than forcing one product on every client. We work with AI models from providers such as OpenAI, Anthropic and Google, and with automation platforms such as n8n. We explain what we picked and what it costs to run.

Can AI connect to the software we already use?

Getting started

Usually, yes. Most modern software can share data through an API or a ready-made connection. We check your exact tools during discovery and tell you plainly what connects directly, what needs a workaround and what isn't possible yet.

Will AI give our customers wrong answers?

Data and safety

It can if it's set up badly, which is why we limit chatbots and agents to information you have approved. We test them with real questions before launch, set them to say when they don't know and hand over to a person, and review conversations every month.

How do you handle data protection and UK GDPR?

Data and safety

We check where each tool stores and processes data before we recommend it. You remain the data controller and OMH acts as your processor under a written agreement. We agree what is kept, for how long and who can see it.

Will customers know they are dealing with AI?

Data and safety

Yes. Our chatbots and voice agents say they are AI assistants. With AI-generated video, we never present an AI presenter as a real customer, and we label AI content where platform or advertising rules require it.

How much do AI services cost?

Working with us

It depends on the service and how much it needs to connect to. Consulting and builds are usually quoted as fixed projects, and managed tools such as chatbots and voice agents have a monthly fee. You get the price in writing before you commit.

[CONFIRM] pricing structure for each AI service

How long does it take to get started?

Working with us

Simple projects, such as a chatbot set up with your website content, are quicker than ones that touch several systems. We give you a realistic timeline after the discovery call, before you commit to anything.

Can we start with one service and add more later?

Working with us

Yes, and most businesses do. Starting small lets you see results and build confidence before you hand the next job to AI.

Do you work with businesses outside Essex?

Working with us

Yes. We are based in Hullbridge, Essex and work with businesses across the UK remotely.

Book a consultation

Find out where AI fits your business

Tell us what slows your team down. We'll tell you honestly whether AI can help and which service to start with.

What happens next

  1. 1 Today We listen first A 30-minute call about how your business runs and where the time goes.
  2. 2 Within a few days You get our recommendations A short written summary of where AI would help your business and where it wouldn't.
  3. 3 When you're ready You get a clear proposal Scope, timeline and price in writing. No pressure to go ahead.

Book your consultation

Takes a minute. We reply within one working day. [CONFIRM]

Prefer to write it all down? Send a Project Brief

No obligation. UK team based in Hullbridge, Essex.