We understand that your WordPress Website will generally be the main avenue for you to generate business and revenue. With this in mind we don’t think there is any other option than to have 24/7 technical support. Running a website can be stressful and hard work especially to run it well.
Instant WordPress Help quickly identify & fix WordPress issues with expert developers. Our web development team knows WordPress inside and out. We are one of the best service providers in UK and USA.
|MAINTENANCE SEED||MAINTENANCE SHOOT||MAINTENANCE SAPLING|
|Initial Website Audit|
|Contract Length (Months)||3||6||6|
|WordPress software updates|
|WordPress plugin updates|
|Cloud backups (weekly)|
|Test enquiry forms (monthly)|
|Content changes & fixes (hours)||0||2||4|
|On Boarding||24 hours||24 hours||24 hours|
These packages include 1 monthly consultation to discuss your updates. We do offer bespoke packages where you can contact your account manager on an ad-hoc basis to discuss this please send and enquiry.
We will be able to advise on the best package for your business during your initial 30 minute consultation. As part of your services, we will:
Provide you with a dedicated account manager who will supervise the team who will be working on your project. Schedule Bi-Weekly or Monthly progress call to give you updates and review the data to give feedback.
*Rolling Monthly Agreement Available/Package Excludes Any Advertising Spend.
We are confident after years of experience that we will be able to deliver on our promise which is to support you in whatever way necessary with your technical support on your website. To show our fait in our capabilities at Online Marketing Help and our team our CEO wants to offer a you a money back guarantee to help make that decision to work with us a little easier.
Start workint with Online Marketing Help today to bring your business to the next level. You deserve it.
DIFFERENCE BETWEEN WORDPRESS.COM AND WORDPRESS.ORG
WordPress isn’t just wordpress it is wordpress.org and wordpress.com – So what’s the difference other than the three letters on it’s address. Ok, so this is a commonly asked question by many and it’s quite simple.
WordPress.org is a a software that is extremely popular all over the world and powers almost a ⅓ of all sites on the internet. It is easy to use and offers free themes and plugins, offers technical support in a chat format and also gives you regular updates on things to look out for. It offers excellent hosting options and will also support the optimisation of your wordpress website.
WordPress.com is a website that has some similarities to wordpress.org but with limitations in place. It runs everything on it’s own server, it has much fewer site options available compared to wordpress.org and it is more of a commercial site than wordpress.org. This may be an option even though it does have its limitation because it is completely free.
The next big question about the two options above from many of our clients is whether or not you can switch from one to the other. The answer is yes you can, if this is something you would like to discuss with our customer care team then please do get in touch today.
Choosing between wordpress.org and wordpress.com is the first decision you will need to make when choosing to build your website. Once that decision is out of the way then the fun can begin with getting your site optimised.
Yes, we can fix any type of CSS issues. Please message us your website URL and the problem(s) you are experiencing. If you are facing issues but you aren’t sure if it is CSS related then we can investigate this for you and confirm how we may best be able to help you.
Yes. All our clients can ask simple questions and receive answers. If you want access to our help desk tools and maintenance, send us a message. We offer custom tailored maintenance packages to keep your website up to date and secure. It may be that you don’t need a full maintenance support package. We will be able to guide you to determine what is the best option for your website to keep the downtime to a minimum and your website looking it’s best.
We would love to! A beautiful website is meaningless if it’s not being found. Ask about our On-Page, Off-Page and Local SEO packages. If you are in a hurry to generate leads or traffic to your site we can also help you with our paid marketing services.
Yes we do. If you don’t want the hassle of maintaining your site hosting or remembering to renew your domain, we’ll be happy to manage it all for you. Of course you will have full ownership in case you ever want to log in yourself. We have registered thousands of domain names for our clients, we also offer a broker support service so if you find yourself not able to get the domain you want we can support you with brokering a deal with the domain owner if you would like.
It’s very straight forward with Online Marketing Help. Once you have signed into our secure customer portal we will get you to sign contracts for the work that we will be doing and to confirm that you are happy for us to do those works and that you agree to our standard terms and conditions. Then we will just need a couple of things from you in order to get your website set-up: Your username and password for your Administrator account on your WordPress website. Your username and password for your domain name registrar (where you bought your domain name from). We’ll ask for this info securely.
Yes we provide a 30-day warranty period after delivery that will cover any possible bugs or other functionality issues. If you’re interested in ongoing support and updates, we can quote a support and update package for you. Generally after 30 days any minor bugs or technical glitches will be resolved for you so just be sure to reach out within that time frame so we can prioritise these issues.
If you intend to use the product for any charge or other consideration, or for any purpose that is directly or indirectly in connection with any business, or other undertaking intended for profit, you will need to buy the Commercial Use License. This can be required for a number of things but generally for content or creative work such as logos.
Yes, we provide monthly website maintenance from as little as £199 + VAT a month in which we would be managing your website for the best performance, fix any types of errors, update themes and plugins, enhance security, take regular backups and much more.